MinskCard are sold through our online store belsouvenir.by. When you purchase a MinskCard, you will be redirected to the site belsouvenir.by. Below are the "Terms and Conditions" and "Public Offer" for this online-store.
Internet shop belsouvenir.by - belongs to the unitary enterprise "Mingorspravka" and sells goods by samples in the territory of the Republic of Belarus. The enterprise "Mingorspravka" was established on August 1, 1929.
Terms and Conditions
Automatic registration is available at the first order. The login and password created by the system are sent to your email address. Afterwards, you can change this data to others, and also link social networks (section Settings) to your account. You can also sign in in advance. Sign in is done once. It allows you to use the services of the store: place an order, track the status of the order and get a discount and bonuses.
The online store belsouvenir.by guarantees that any personal information provided by the customer is used only for internal purposes related to the execution of the order. Only belsouvenir.by administration and the user have access to this information. Information is not transferred to third parties. Belsouvenir.by takes all necessary measures to protect it.
The goods that are available in our store are on the website belsouvenir.by. Use the search on the site to find the necessary products (the search line is called by clicking on the corresponding icon in the upper right corner on the right of the menu). After you find the right product, you need to put it in the basket by clicking on the "Add to cart" button. After that, you need to go to the "Cart" and proceed with the selection of the type of delivery, the method of payment and the entering of personal data. When filling out the contact information, try to enter it correctly and in detail. This will speed up the execution of the order. After completing the order, wait for the "Confirmation" with the number of your order. It is useful to you, if there are any difficulties. Also the order is confirmed by a letter on the e-mail, specified by you at registration.
The order amount is calculated at the time of placing the order, i.e the prices for the ordered goods are fixed directly at the time of registration of this order. During the picking and delivery prices for goods can change the cost on the site, both in large and smaller side. Depending on many factors. For example, such as changes in the supplier's prices, changes in the currency of the supplier's country, the beginning or the end of the shares applies to these goods. But! This in no way will affect the amount of the order already issued! Because "prices are valid at the time of ordering."
Order picking is made on the following principles: cash orders begin to be completed immediately after their processing. Non-cash \ cashless orders and orders, which are paid through the bank, begin to be completed only after we receive documents confirming the transfer of money. In the description of the goods under its price the time of order collection is indicated. If the goods are available, there will be an inscription in stock opposite it. If the goods are carried under the order, the picking time in days will be indicated. For different goods, the picking time will differ from each other. It is generated automatically, depending on when the nearest delivery of this group of goods is expected. When ordering more than one product, the maximum period for completing these goods is taken. Attention! According to statistics for various reasons (the specificity of making author's souvenirs, etc.), we can not bring about 10% of goods from our catalog.
Order delivery is carried out in the manner specified by the customer when placing an order. Delivery is carried out within the period specified on the site for this type of goods and the manner of their delivery. The delivery time of your order is calculated in the following way: the order picking time is taken and the delivery time of the goods is added. In case the courier arrived on time, stipulated during the pre-call, and the customer was not at home, or the customer did not open the door, i.e. the courier could not deliver due to the fault of the customer, the customer will have to pay for the double delivery.
Receiving an order
When ordering, make sure that the ordered and received goods are in good quality and in quantity. Return or replacement of the goods is possible in case of detecting of a refuse\reject, damage due to improper storage or transportation through the fault of the seller. In case a visible refuse\reject of the goods was not found on receipt, the goods can not be returned.
We guarantee the quality and completeness of the offered goods and services. The buyer has the right to demand accurate, timely execution of the order. We bear full responsibility to the customer for the completeness of the order. In case of conflict situations, we will take all measures to resolve the contentious issue, placing the interests of the customer above all else.
We kindly ask, to read all the information proposed for review when preparing the order. Check personal data, make timely changes to measure the fulfillment of the order with personal plans and payment opportunities. Pay for the order in accordance with the chosen method of payment. When communicating with store staff, adhere to general cultural norms and show mutual respect. Notify us about changes in your intentions in time. In case of increase in violations of the rules of placing, receipt of orders, failure to fulfill the obligations of the customer, insulting the honor and dignity of the seller, we reserve the right to terminate the relationship with you as a customer.
All rights to the text materials published on the site and in the program guide belong to the unitary enterprise "Mingorspravka". Copying and using of any part of these materials is possible only with the written consent of the author.
MinskCards are sold through our online store belsouvenir.by. When you purchase a MinskCard, you will be redirected to the site belsouvenir.by.
Public offer (offer) of the Internet shop of the unitary enterprise "Mingorspravka" on the sale of goods
1. Terms and definitions
1.1. In this offer, if the context does not require otherwise, the following terms have the following meanings and are its integral part:
The seller - unitary enterprise "Mingorspravka" (Legal address: 220013, Republic of Belarus, Minsk, Tsnianskaya str., 14, 2nd floor).
The customer is an individual who intends to order or purchase or ordering, acquiring goods (work, service) or using the goods (the result of work, service) exclusively for personal, family, home and other needs not related to the business activities.
Internet store - the official online store of the Seller unitary enterprise "Mingorspravka", located at the Internet address http://belsouvenir.by/ Within the framework of this agreement, the definitions of the Internet-shop and the Store, as well as the Internet address http://belsouvenir.by and derivatives from belsouvenir.by are equivalent and are treated authentically, according to the context of the offer.
The goods - the object of the agreement of the parties, the list of assortment names, presented in the official online store.
Rules of sale – rules of the sale of goods in the online store unitary enterprise "Mingorspravka" published in the section "Service and Assistance" paragraph "Rules of Sale", a direct link to the item: http://belsouvenir.by/buy/
Promotional discount is a discount that is granted for a certain Goods. The discount is indicated on the Goods page. The price for the Goods is indicated taking into account the promotional discount.
Promo code discount is a discount that is granted to a certain group of Goods when entering of a special code when placing an Order in the "Cart" of the Customer.
Promo code is a special code that provides a discount for a certain group of Goods and has a validity period. To get a promo code discount, you must enter the promo code in a special field in the Cart of the Customer when you make an order.
Discount of a regular Customer is a discount provided by an online store to the Customer on the certain conditions. The conditions for granting discounts are provided in the section "My Discount".
2. General terms
2.1. This public offer (hereinafter referred to as the "Agreement") is an official offer of the unitary enterprise "Mingorsprava" to any individual with legal capacity and the necessary authority to conclude a sales agreement with the unitary enterprise "Mingorspravka" on the terms and conditions specified in this offer and contains all material terms and conditions of the contract.
2.2. Relations in the field of consumer rights protection are regulated by the legislation of the Republic of Belarus, in particular the provisions of the Civil Code of the Republic of Belarus, the Rules for the Implementation of Retail Trade in Certain Types of Goods and Public Catering, the Consumer Protection Act of the Republic of Belarus, the Applications of Citizens and Legal Entities Act of the Republic of Belarus, the Rules of sale of the goods by samples.
3. Registration on the site
3.1. Only registered customers can place an order in the online store, and the customer has the right to register on the site only 1 (one) time, i.е. can have only one Personal Cabinet. In case the Customer has more than 1 (one) registration, the seller has the right to unilaterally block the Customer's second Personal Cabinet.
3.2. The Seller is not responsible for the accuracy and correctness of the information provided by the Customer upon registration.
3.3. The customer who registered in the online store receives an individual identification by providing a login and password. Individual identification of the Customer allows to avoid unauthorized actions of third parties on behalf of the Customer and opens access to additional services. The transfer of the login and password by the Customer to third parties is prohibited.
3.4. The customer is solely responsible for all possible negative consequences, in case of transfer of login and password to third parties.
3.5. You can use the discount of a regular customer only through the Personal Account. To do this, you need to make orders after logging into the site. The discount of a regular customer is tied to a specific Personal Cabinet as its calculating based on the purchases made through it. In case of re-registration on the site, the purchase history and the discount of the regular customer are not transferred from the old Personal Cabinet to the new one. (Statistics of orders is starting from scratch in the new Personal Cabinet). You can use a discount only through the Personal Cabinet in which it is formed.
4. Subject of the Contract and the price of the Goods
4.1. The Seller transfers and the Customer accepts and pays for the goods on the terms of this Agreement.
4.2. The ownership right to the ordered Goods passes to the Customer from the moment of actual transfer of the Goods to the Customer and payment of the full cost of the Goods. The Seller’s risk of accidental loss or damage of the Goods passes to the Customer from the moment of actual transfer of the Goods to the Customer.
4.3. The prices for the Goods are determined by the Seller in a unilateral indisputable order and are indicated on the pages of the online store located at the Internet address: http://belsouvenir.by
4.4. The price of the goods is indicated in Belarusian rubles and includes the value-added tax.
4.5. The final price of the Goods is determined by the consecutive action of Discounts on the Price of the Goods of discounts in the following order: Promotional discount, Promo code discount, Discount of the regular Customer.
4.6. Registration and delivery of Orders, the cost of which is less than 6 rubles without inclusion of discounts is not carried out.
5. The moment of conclusion of the contract
5.1. The text of this Agreement is a public offer (in accordance with Article 405 and Article 407 of the Civil Code of the Republic of Belarus).
5.2. The acceptance of this offer (contract) - recognizes the registration by the Customer of an order for the Goods in accordance with the terms of this offer.
5.3. Registration by the Customer of the order for the Goods is made by commission of the actions indicated in the "Service and Assistance" section "How to place an order", the direct link to the item: http://belsouvenir.by/buy
5.4. The contract concluded on the basis of acceptance by the Customer of this offer is an agreement of accession to which the Customer joins without any exceptions and / or reservations.
5.5. The fact of the ordering by the Customer is an unconditional fact of acceptance by the Customer of the terms of this Agreement. The customer who purchased the goods in the Seller's Internet shop (having issued the order of the goods) is considered as the person who entered into relations with the Seller on the terms of this Agreement.
6. Rights and obligations of the parties
6.1. The Seller undertakes:
6.1.1. To ensure in full all the obligations to the Customer in accordance with the terms of this contract and the current legislation from the moment of conclusion of this Agreement. The Seller reserves the right of default on Agreement obligations in case of force majeure specified in clause 6 of this Agreement.
6.1.2. To process personal information of the Customer and ensure their confidentiality in accordance with the established legal procedure of the Republic of Belarus.
6.1.3. By accepting this offer, the Customer expresses its consent and authorizes the unitary enterprise "Mingorspravka" (Legal address: 220013, Republic of Belarus, Minsk, Tsnyanskaya str., 14, 2nd floor) (hereinafter - the Operator) to process its personal data in including surname, name, patronymic, date of birth, sex, biometric personal data, place of work and position, postal address, home phone number, work phone number, mobile phone number, e-mail, including collection, systematization, accumulation, storage, clarification (updating, modification), usage, distribution (including the transfer in the territory of the Republic of Belarus and cross-border transfer), depersonalization, blocking, destruction of personal data, and also transferring them to the Operator's counterparties for research aimed at improving the quality of services, for conducting marketing programs, for statistical research, and for commercially promoting services by making direct contact with customers through a variety of means of communication, including, but not limited to: mail, email, phone, fax, Internet. The Customer expresses consent and allows the Operator and the Operator's contractors to process the personal data of the Customer, using automated database management systems, and also the other software specially developed for the Operator's instructions. Work with such systems is carried out according to the algorithm prescribed by the operator (collection, systematization, accumulation, storage, clarification, use, blocking, destruction). Used methods of processing (including but not limited to): automatic verification of postal codes with a code base, automatic verification of spelling of street / settlement names, clarification of data with the Customer by telephone, mail communication with the Customer or through contact via the Internet, database segmentation by the given criteria. His personal data received by the Operator may be transferred to third parties to whom the Operator may charge the processing of the Customer's personal data on the basis of a contract concluded with such persons under compliance with the requirements of Information, Informatization and Data Protection Act of the Republic of Belarus and the security by such third parties of the confidentiality of personal data and the safety of personal data at their processing, the Customer agrees that. When transferring the specified data of the Customer, the Operator warns the parties receiving the Customer's personal data that these data are confidential and can be used only for the purposes for which they are communicated and require these persons to comply with this rule. The Customer has the right to request from the Operator full information about their personal data, their processing and usage, and also to demand the exclusion or correction / addition of incorrect or incomplete personal data by sending a written request to the Operator to the postal address. The Customer's consent to the processing of his personal data is unlimited and can be withdrawn by sending a written application by the Customer to the Operator to the postal address.
6.2. The seller has the right:
6.2.1. On a unilateral basis to change this Agreement, Prices for the Goods and Tariffs for related services, methods and terms of payment and delivery of goods, placing them on the pages of the online store located at the Internet address: http://belsouvenir.by/. All changes take effect immediately after publication and are considered brought to the attention of the Customer from the time of such publication.
6.2.2. To record telephone conversations with the Customer. In accordance with the Information, Informatization and Data Protection Act of the Republic of Belarus, the Seller undertakes: to prevent attempts to unauthorized access to information and / or transfer it to parties not directly related to the execution of Orders; timely detect and suppress such facts.
6.2.3. To transfer rights and obligations of the Customer of performance of the Agreement to third parties without agreement with the Customer.
6.2.4. Before the delivery of the goods ordered by the Customer, the Seller has the right to demand 100% of the prepayment of the ordered goods from the Client. The Seller has the right to refuse the delivery of the goods to the Customer in the absence of such payment.
6.2.5. The Seller has the right not to deliver the Goods to the Customer by courier at the address specified by Customer while ordering and transfer the Goods to the Customer in the concerted point of self-.
6.2.6. The Seller has the right to make restrictions for simultaneously delivered to the Customer Goods.
6.2.7. The Seller has the right to set restrictions on the reservation of the Goods (the possibility put the Goods aside in the Cart for 24 hours) to the Customer.
-For the Goods with a "New" icon the reserve does not apply.
-The maximum quantity of the Goods in the Reserve should not exceed 5 pieces.
-Reservation of the product is only possible in one copy.
-The term of the Reserve is 24 hours.
-Repeated reservation is available after 24 hours.
-The item is removed from the Reserve in case of its own removal by the Customer or automatic deletion due to expiration of the Reserve.
6.2.8. (To) Use the "cookies" technology. " "Cookies" do not contain confidential information and are not transferred to third parties.
6.2.9. (To) Obtain information about the IP address of the visitor of the Site http://belsouvenir.by/. This information is not used to identify the visitor and is not transferable to third parties.
6.2.10. The Seller has the right to send to the Customer messages of advertising and information character through e-mail and SMS sending with information about discounts, promotions, new acquisitions, etc. The frequency of mailings is determined by the Seller independently and unilaterally.
6.2.11. The Seller has the right on a unilateral basis to cancel the Customer's Order in case of breach by the Customer of clause 126.96.36.199. of this Offer
6.2.12. The seller has the right to make restrictions on the amount of ordered goods for one day of delivery.
6.2.13. The Seller has the right to change the terms of the Discounts placed on the website of the online store http://belsouvenir.by, unilaterally without the consent of the Customer, by placing such changes on the website of the online store http://belsouvenir.by/.
6.2.14. In case of availability of funds in the Customer's Personal Account), the online Store reserves the right to request an identity document and an application in the prescribed form upon the change of Personal Data.
6.3. The Customer undertakes:
6.3.1. To read the contents and terms of the Agreement, the prices for the Goods offered by the Seller in the online store before the conclusion of the Agreement.
6.3.2. In fulfillment of the Seller's obligations to the Customer, the Customer must provide all the necessary data that uniquely identifies it as a Customer, and sufficient for the delivery of the Paid Goods to the Customer.
6.3.3. (To) Pay (for) the ordered Goods and their delivery on the terms of this contract.
188.8.131.52. If the Customer specifies the non-cash payment method of the Order (by bank card or electronic payment system) when completing the Order, the Customer is obliged to pay for his Order within 24 hours from the moment of registration.
6.3.4. (To) Observe the Terms of Sale.
6.3.5. Do not use the goods ordered on the website for business purposes.
6.4. The customer has the right:
6.4.1. The Customer has the right to refuse of receiving of emails and SMS sendings, for this he needs to click on the link in the letter "You can unsubscribe from the mailing list from your account" or go to the page "My mailings" in the Personal Cabinet.
7. Delivery of Goods
7.1. Delivery of the Goods to the Customer is carried out within the terms agreed by the Parties upon confirmation of the order by the Seller's employee and the conditions set forth in the Sale Rules. If the customer does not receive the order within the agreed time, the seller has the right to cancel the order without further informing the Customer. In case of order prepayment, the funds are returned to the customer within the time period established by law.
7.2. Upon courier delivery the Customer put his signature against the items of the purchased Goods in the Delivery register.) This signature serves as a confirmation that the Customer has no claims to the order picking, to the quantity and appearance of the Goods.
7.3. The Seller has the right to limit simultaneously delivered Goods to the Customer for a period of not more than 10 days.
7.4. After receipt of the Order claims for the quantity, completeness and appearance of the Goods are not accepted.
7.5. Courier delivery can be carried out at the address indicated in the Personal Cabinet. Transfer of the order to the Customer and calculation with the Courier is possible only in the buildings.
7.6. If the courier delivery is carried out in a public place (station, park, shop, restaurant, shopping centers, etc.), the transfer of the order and the calculation with the Courier is possible only in the office part, otherwise the order can be transferred only after the 100% prepayment.
8. Payment for Goods
8.1. The price of the Goods is indicated next to a certain name of the Goods on the online store.
8.2. The price of the Goods on the Website of the Online Store (online store) may be changed by the Seller unilaterally. At the same time, the price for the Goods for which the Order is issued is not subject to change.
8.3. Payment for the Goods by the Customer or the Receiver is made in Belarusian rubles in the ways indicated by the Seller in the section "Payment, delivery, self-delivery" at the address: http://belsouvenir.by/buy/ The form of payment can be changed by the Seller unilaterally.
8.4. The Seller has the right to provide (to) the Customer discounts on the Goods and install a bonus program. Types of discounts, the procedure and conditions for charging and providing bonuses are indicated on the online-store in public access and can be changed by the Seller unilaterally.
9. Withdrawal of the offer
9.1. The withdrawal of the offer Agreement can be carried out by the Seller at any time, but this is not grounds for refusing the Seller's obligations under the contracts already concluded. The seller undertakes to post a notice of withdrawal of the offer, in his online store, indicating the exact time of the withdrawal of the offer, not less than 12 hours before the fact of the occurrence of the withdrawal event (suspension) of the Offer
10. Action of force majeure (force majeure)
10.1. Either Party is released from liability for full or partial failure to perform its obligations under this Agreement, if this failure was caused by force majeure circumstances that arose after the signing of this Agreement. "Circumstances of Force Majeure" means extraordinary events or circumstances that such a Party could not foresee or prevent by means available to it. Such extraordinary events or circumstances include, in particular: strikes, floods, fires, earthquakes and other natural disasters, wars, military actions, actions of Belarusian or foreign government bodies, as well as any other circumstances beyond the reasonable control of either Party . Changes to existing legislation or regulations that directly or indirectly affect one of the Parties shall not be considered as Force Majeure circumstances, however, if such changes are made which prevent any of the Parties from fulfilling any of its obligations under this Agreement, the Parties are obliged to immediately take a decision on the procedure for eliminating this problem in order to ensure that the Parties continue to implement this Agreement.
11. Liability of the parties
11.1 The Parties shall be liable in accordance with the legislation of the Republic of Belarus for non-fulfilment or improper fulfilment of the terms of this Agreement.
11.2. All textual information and graphic images posted in the online store have a legal rightholder, the illegal using of this information and images is prosecuted in accordance with the current legislation of the Republic of Belarus.
11.3. All disputes related to for non-fulfilment or improper fulfillment of obligations under this Agreemen), the parties will try to resolve during the negotiations.
11.4 In case of failure to reach agreement in the course of the negotiations, disputes will be resolved in court in accordance with the current legislation of the Republic of Belarus.